Canon Super G3 Driver, Fax Errors, and Communication Issues

The Canon Super G3 driver enables communication between the device and connected systems for printing, fax transmission, and job handling. When errors appear mid-job or behavior changes suddenly, the driver is often suspected, but in many cases the issue relates to paper handling, internal sensors, or communication conditions rather than a driver fault.

This page provides Canon Super G3 driver context together with troubleshooting notes describing situations where printing stops after one page, fax operations remain stuck in redial, jobs are received but not processed, or false paper jam errors prevent operation.

Problem: Canon Super G3 prints one page then shows “Load correct paper cassette”

What users observed: The device printed the first page successfully, then stopped and displayed a cassette-related error. The behavior repeated consistently, suggesting a possible system or driver failure.
What was tried: Users initially focused on driver and software checks, since the printer was able to produce at least one page before stopping.
How this played out: The issue did not change through software adjustments. The error was tied to paper handling conditions, and once the physical paper feed or cassette alignment issue was corrected, the printer continued printing normally beyond the first page.

Problem: Canon Super G3 fax stuck on auto-redial and cannot send or receive

What users observed: The machine repeatedly attempted to dial but never completed sending or receiving faxes. The auto-redial process continued without a clear or consistent error message.
What was tried: Users attempted resets and general troubleshooting steps, expecting the issue to be related to configuration or driver behavior.
How this played out: The redial loop persisted despite repeated attempts to reset or reconfigure the system. No single action consistently restored normal fax operation, and the behavior remained unresolved in multiple cases.

Problem: Canon Super G3 receives jobs but does not start printing

What users observed: The printer accepted incoming jobs and indicated data activity, but no pages were produced. Restarting the device initially restored printing temporarily, but this stopped working over time.
What was tried: Users performed repeated power cycles and reseated components, assuming a temporary fault or driver-related issue.
How this played out: The device continued accepting jobs but failed to process them into printed output. The behavior became persistent, indicating a condition beyond simple driver or communication issues.

Problem: Canon Super G3 shows paper jam error with no paper present

What users observed: The printer reported a paper jam even though no paper was visibly stuck in the machine. The error appeared disconnected from the actual paper path.
What was tried: Users inspected the printer for visible obstructions and attempted to clear any potential jam points.
How this played out: The error cleared only after removing a hidden obstruction near a sensor. Once the obstruction was removed, the false jam condition disappeared and printing resumed normally.

Across Canon Super G3 troubleshooting reports, the recurring pattern is that print interruptions, fax communication loops, and jam errors are often caused by paper handling issues, sensor interference, or internal device conditions rather than driver failure. Driver troubleshooting alone rarely resolves these problems when the underlying issue is mechanical or communication-related.

Canon Super G3 FAQ - Frequently Asked Questions

Q: Why does my Canon Super G3 print one page and then stop with “Load correct paper cassette”?
A: Users reported that the first page printed normally, then the machine stopped with a cassette-related error every time. They first focused on software and driver checks because the printer was at least able to start the job. The issue did not change through software adjustments. Printing continued normally only after the physical paper-feed or cassette-alignment problem was corrected.

Q: Why is my Canon Super G3 stuck on auto-redial and unable to send or receive faxes?
A: Users reported that the machine kept trying to dial but never completed sending or receiving, and the auto-redial loop continued without a clear stable error. Resets and reconfiguration were tried, but there was no one reliable fix. 

Q: Why does my Canon Super G3 receive print jobs but not actually print them?
A: Users reported that the machine accepted incoming jobs and showed data activity, but no pages came out. Restarting the device helped only temporarily at first, then stopped helping. Repeated power cycles and component reseating did not restore normal operation, and the printer kept accepting jobs without turning them into printed output.

Q: Why does my Canon Super G3 show a paper jam when no paper is visible?
A: Users reported a paper jam error even when no paper could be seen in the normal paper path. They inspected the printer and tried clearing visible jam points. The error cleared only after a hidden obstruction near a sensor was removed, and printing resumed normally after that.

Other printers showing similar behavior:

Epson LX-310 

Samsung M2070 

Epson UB-U03II