Canon PIXMA TR4700 Driver, Wireless Setup, Scanner Not Working, Printer Offline, USB, Ink, ADF, ScanGear, and Paper Jam Problems

Canon PIXMA TR4700 Driver, Wireless Setup, Scanner Not Working, Printer Offline, USB, Ink, ADF, ScanGear, and Paper Jam Problems

The Canon PIXMA TR4700 series is a wireless inkjet all-in-one printer, so reported problems usually involve Wi-Fi setup, Windows printing, Canon scanner software, IJ Scan Utility, ScanGear, USB fallback, ink cartridge behavior, ADF scanning, blank pages, and paper handling. Printing can work while scanning fails, or the scanner can work for months and then disappear from Canon software.

Users usually ran into Canon TR4700 problems after router changes, Windows reinstall, Canon software reinstall, cartridge replacement, USB setup attempts, scanner inactivity, or switching between printing and scanning workflows. 

Canon TR4700 prints but the scanner does not connect

Users reported that the TR4700 printed normally in the morning but failed to scan later, with Canon software unable to connect to the scanner. Reinstalling, deleting, and adding the device did not always restore the scanner immediately.

In resolved cases, users fixed the scanner side by repairing the Canon software package, restarting the printer and computer, selecting the TR4700 scanner source again, and confirming that the scanner route matched the active USB or wireless connection.

Canon TR4700 says it has no drivers after ink or software changes

Users reported a device-specific sequence where the TR4700 had been used mostly as a scanner, then ink was added or changed, printing failed, and Windows or Canon software later said the scanner or printer had no drivers. Reinstalling the software sometimes made the device disappear from setup entirely.

What worked in resolved cases was removing the failed Canon printer and scanner entries, reinstalling the full Canon package, restarting Windows, reconnecting the printer through one route at a time, and testing printing and scanning separately. Users got better results after avoiding mixed USB/wireless setup attempts during the repair.

Canon TR4700 wireless setup cannot find the printer

Users reported that Canon wireless setup could not find the TR4700 even though the printer was powered on. This often happened after router changes, Wi-Fi password changes, or a new Windows computer setup.

In resolved cases, users got wireless setup working again after reconnecting the printer to the active Wi-Fi network, removing old Canon entries from Windows, restarting the printer and computer, and adding the printer through the current wireless route. 

Canon TR4700 appears offline

Users reported that the TR4700 showed offline after sleep mode, router changes, wireless reconnects, or duplicate printer entries. The printer could still be powered on while Windows sent jobs to the wrong or stale queue.

What worked in resolved cases was clearing Use Printer Offline, restarting Print Spooler, removing duplicate Canon queues, confirming the active route, and adding the printer again. This is the same Windows queue-state behavior covered in Printer Offline Error.

IJ Scan Utility or ScanGear does not open correctly

Users reported that ScanGear or IJ Scan Utility showed errors, failed to open, or did not show the scanner driver screen. Some users saw scanning fail after Windows upgrades or after Canon software had been installed over an older setup.

In resolved cases, users repaired the Canon scan package, restarted Windows, opened the utility again, and selected the TR4700 scanner source. Users had better results after treating IJ Scan Utility and ScanGear as separate scanner software paths rather than assuming the printer driver alone covered scanning.

Canon TR4700 scans are incomplete, skipped, or unsatisfactory

Users reported incomplete scans, skipped lines, slow scanning, memory messages, or poor scan results. The scanner could be detected but still produce bad output.

What worked in resolved cases was cleaning the scanner glass and backing, resetting scan settings, checking the selected scan mode, testing a simple document, and reinstalling the scanner driver when software errors remained. The successful cases treated this as scan quality and scanner software behavior, not only a missing printer driver.

Canon TR4700 USB setup does not work

Users reported USB setup failures after connecting the cable too early, changing ports, or using a hub. Windows sometimes created a generic printer entry while the Canon print and scan paths remained incomplete.

In resolved cases, users disconnected the USB cable, removed failed Canon entries, installed the full Canon package, restarted Windows, and reconnected the printer directly. These cases overlap with Printer Not Printing Over USB and USB Scanner Not Detected on Windows 11.

Canon TR4700 prints blank pages or missing black ink

Users reported blank pages, missing black text, faded color, or uneven output even though the printer accepted jobs. That meant the Windows route was working and the issue moved to ink, cartridge seating, nozzle output, or printhead behavior.

What worked in resolved cases was checking ink status, reseating cartridges, running a test pattern, cleaning only as needed, and testing a simple document. These cases matched Printer Prints Blank Pages and related Canon inkjet pages such as Canon PIXMA TR4520 and Canon PIXMA MX492.

Canon TR4700 paper jam or ADF feed problem

Users reported paper jams, false jam messages, ADF pages not feeding, or originals pulling crookedly. These problems could affect printing, copying, scanning, or faxing.

In resolved cases, users reloaded clean paper, reduced the stack, aligned guides, removed curled sheets, checked the paper path, cleaned accessible scan/feed areas, and tested one sheet or one original at a time. False-jam behavior belongs with Printer Says Paper Jam But No Paper Is Stuck.

Canon PIXMA TR4700 FAQ

Q: Why does the Canon TR4700 print but not scan?

A: The print driver may work while Canon scanner software, IJ Scan Utility, ScanGear, or the scanner source is broken. Users resolved this by repairing the Canon package and selecting the scanner source again.

Q: Why does Canon software say the TR4700 has no drivers?

A: Users saw this after partial installs, ink/software changes, or mixed USB and Wi-Fi setup attempts. Successful cases involved removing failed entries and reinstalling the full Canon package cleanly.

Q: Why does the Canon TR4700 appear offline?

A: Windows may be using a stale queue, old wireless route, or paused printer state. Resolved cases involved clearing offline mode and rebuilding the active printer entry.

Q: Why are TR4700 scans incomplete or poor quality?

A: The scanner may be detected while scan settings, glass condition, ScanGear, or IJ Scan Utility behavior is wrong. Users fixed this through cleaning, scan-setting reset, and scanner software repair.