Epson LX-310 Troubleshooting Guide (DriverFiles)
Most people arrived here assuming the Epson LX-310 driver had broken after something changed, usually an update or a connection failure. This page exists to record what actually happened once drivers were reinstalled or settings were revisited, including cases where nothing improved or where the problem turned out to sit elsewhere. Some OS behavior, connection state, and hardware damage are mentioned.
Problem: Printer stops printing after Windows 10 cumulative update
What users observed: The printer appeared powered on and online. Print jobs were sent and completed instantly in the queue, but the printer hardware never responded. Nothing printed at all.
What was tried: The device was removed and reinstalled, and the latest available driver was applied. None of this changed the behavior.
What this turned out to be: The failure was linked to a specific Windows update rather than the driver itself.
Where this sometimes ended: Printing resumed only after that update was removed.
Problem: Network connection fails with error 0x0000052e
What users observed: Attempts to connect to the Epson LX-310 over the network consistently failed with error code 0x0000052e. The connection process stopped before the printer could be added.
What was tried: Certificate setup and repeated connection attempts were made, but the same error kept appearing.
What this turned out to be: The error was caused by mismatched credentials between the client system and the print server.
Where this sometimes ended: The printer remained inaccessible until credential alignment was addressed. Driver changes alone did not affect the error.
Problem: “Printer driver package cannot be installed” error
What users observed: Driver installation failed with a message stating that the driver package could not be installed. Reattempting the installation produced the same result.
What was tried: Clearing temporary files and retrying the installation sometimes changed nothing. In some cases, the error returned immediately.
How this played out: The installation remained blocked in some environments.
Problem: Printer shows “Not connected” and stays offline
What users observed: The printer status showed “Not connected” even though it was physically attached. The offline state did not clear on its own.
What was tried: Reboots, removal and reinstallation of the printer, and reconnecting cables on the computer side did not change the status.
Where this sometimes ended: The condition only cleared after reconnecting the USB cable directly at the printer. Until then, the device stayed unavailable.
Problem: USB device not recognized after lightning or power event
What users observed: The computer reported “USB device not recognized” when the Epson LX-310 was connected. This occurred immediately after a nearby lightning event.
What was tried: The printer was connected to a different computer to rule out the original system.
What this turned out to be: The same error appeared on another computer, indicating failure at the printer’s USB interface.
Where this sometimes ended: The printer was considered damaged and unusable through USB. Replacement was judged more practical than repair.
Problem: Paper fails to feed or goes out of alignment
What users observed: Paper did not enter reliably, slipped during feeding, or drifted out of alignment over multiple pages. Jams appeared after several sheets rather than immediately.
What was tried: Checks for debris and paper quality were made, but the behavior often continued.
How this played out: The issue was attributed to wear or loss of grip in the paper feed mechanism. In some cases, printing remained unreliable without mechanical intervention.
Other devices showing similar behavior:
- Scans your system for missing or outdated drivers
- Downloads and installs the correct versions
- Creates a restore point before making changes